TheWedding Cloud

Legal & Policies

Last updated: [DD Month 2026]

Template note (isse website pe daalne se pehle bhar lein): Neeche [square brackets] mein di gayi jagah par apna asli business naam, pata, email, phone aur GST/registration detail bhar dein. Ye ek starting template hai — payment gateway (Razorpay) ki zaroorat poori karta hai. Aakhri baar kisi CA/lawyer se ek review zaroor karwa lein.
Terms of Service Privacy Policy Refund & Cancellation Contact Us

Terms of Service

Welcome to The Wedding Cloud, operated by [Your Business/Proprietor Name] (“we”, “us”, “the Platform”). By using our website [www.yourdomain.in], you agree to these Terms.

1. What we do

The Wedding Cloud is an online marketplace that helps couples discover, compare and connect with wedding and event vendors (venues, photographers, décor, catering, and more). We are a facilitator; the actual event services are provided by independent vendors listed on the Platform.

2. Using the Platform

Using our services is free for couples. You agree to provide accurate information and to use the Platform only for lawful, genuine wedding/event planning purposes. Vendors agree to provide accurate listings, honour quoted prices, and deliver the services they advertise.

3. Bookings, quotes and payments

Enquiries and quotes shared through the Platform are between you and the vendor. Where payments (such as featured-listing fees, booking amounts or platform fees) are collected online, they are processed through a secure third-party payment gateway. We do not store your full card details.

4. Vendor responsibility

We verify listings to the best of our ability, but we are not responsible for the quality, timing or outcome of services delivered by independent vendors. Any dispute over service delivery is primarily between the couple and the vendor; we will assist in good faith where we can.

5. Reviews

Reviews must reflect genuine experiences. We may remove reviews that are fake, abusive, or violate our guidelines.

6. Limitation of liability

To the extent permitted by law, The Wedding Cloud’s liability is limited to the amount of fees you paid to us (if any). We are not liable for indirect or consequential losses.

7. Changes & governing law

We may update these Terms from time to time. These Terms are governed by the laws of India, with jurisdiction in the courts of [Dehradun, Uttarakhand].

Privacy Policy

This Privacy Policy explains how [Your Business/Proprietor Name] collects and uses your information when you use The Wedding Cloud.

1. Information we collect

We collect information you give us — such as your name, phone number, email, wedding city, date and budget — when you make an enquiry, create an account, or contact us. We may also collect basic usage data (pages visited) to improve the site.

2. How we use it

We use your information to connect you with relevant vendors, respond to your enquiries, process payments, send you planning updates you asked for, and improve our services.

3. Sharing

When you submit an enquiry, we share the necessary details with the specific vendor(s) you are enquiring about so they can respond. We use trusted service providers (for example, a payment gateway and messaging tools) who process data on our behalf. We do not sell your personal data.

4. Payments

Online payments are handled by a PCI-compliant third-party payment gateway. We do not store your complete card or bank details on our servers.

5. Your choices

You can ask us to access, correct or delete your personal information, or unsubscribe from marketing messages, by emailing [hello@yourdomain.in].

6. Security & contact

We take reasonable measures to protect your data. For any privacy questions, contact us at [hello@yourdomain.in].

Refund & Cancellation Policy

This policy covers payments made to The Wedding Cloud (for example, platform or featured-listing fees, or booking amounts collected through the Platform).

1. Platform / featured-listing fees (vendors)

Subscription or featured-listing fees are generally non-refundable once the listing period has started. If a paid feature could not be activated due to an error on our side, we will either fix it or refund the affected amount.

2. Booking amounts (couples)

Where a booking amount is paid through the Platform, cancellation and refund terms depend on the vendor’s own policy shown at the time of booking. Requests are handled as follows:

3. How to request

Email [hello@yourdomain.in] with your booking reference. Approved refunds are processed to the original payment method within [7–10] business days.

Note: Adjust the exact days/percentages to match how you actually run bookings before publishing.

Contact Us

We’d love to hear from you — whether you’re planning a wedding or want to list your business.

Business name: [Your Business/Proprietor Name]
Email: [hello@yourdomain.in]
Phone / WhatsApp: [+91-XXXXXXXXXX]
Address: [Your address, Dehradun, Uttarakhand, India]
Hours: [Mon–Sat, 10am–7pm]

GST / Registration (if applicable): [GSTIN / Registration No.]